Terms & Conditions / Privacy Policy

Who we are

Our website address is: https://matafientertainment.co.uk.

Welcome to  Matafi Entertainment The following are the rules or “Terms” that govern use of the Matafi Entertainment website (“the site”). By using or visiting the Site, you expressly agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the site Matafientertainment.co.uk and their respective affiliates and subsidiaries reserve the right to change these Terms at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. If you violate these Terms of Use, Matafi Entertainment may terminate your use of the Site, bar you from future use of the Site, cancel your ticket order, and/or take appropriate legal action against you.

Permitted Use

You agree that you are only authorised to visit, view and to retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than to review event and promotional information, for personal use, or to purchase tickets or merchandise for your personal use, unless otherwise specifically authorized by Matafi Entertainment to do so. You also agree not to deep-link to the Site for any purpose, unless specifically authorised by Matafi Entertainment to do so. The content and software on this Site is the property of Matafi Entertainment and/or its suppliers and is protected by international copyright laws. We post a legal notice and various credits on pages of the Site, which may not be removed. Please do not remove this notice or these credits, or any additional information contained along with the notices and credits.

Disclaimers

Matafi Entertainment does not promise that the site will be error-free, uninterrupted, nor that it will provide specific results from use of the site or any content, search or link on it. The Site and its Content are delivered on an “as-is” and “as-available” basis. Matafi Entertainment cannot ensure that files you download from the Site will be free of viruses or contamination or destructive features. Matafi Entertainment disclaims all warranties, express or implied, including also any implied warranties of merchantability and fitness for a particular purpose. Matafi Entertainment will not be liable for any damages of any kind arising from the use of this Site, including without limitation, direct, indirect, incidental, and punitive and consequential damages. Matafi Entertainment  makes no guarantee of any specific result from use of this Site or use of the Matafi Entertainment service. Matafi Entertainment disclaims any and all liability for the acts, omissions and conduct of any third party users, Matafi Entertainment users, advertisers and/or sponsors on the Site, in connection with the Matafi Entertainment service or otherwise related to your use of the Site and/or the Matafi Entertainment service. Matafi Entertainment is not responsible for the products, services, actions or failure to act of any venue, performer, promoter or other third party in connection with or referenced on the Site. Without limiting the foregoing, you may report the misconduct of users and/or third party advertisers, service and/or product providers referenced on or included in the site to info@matafientertainment.co.uk Matafi Entertainment may investigate the claim and take appropriate action, in its sole discretion. 

Trademarks

Matafi Entertainment logos as well as Matafi Entertainment and designs found on this Site are registered trademarks. Matafi Entertainment trademarks may be used publicly only with the written permission of Matafi Entertainment.

Ownership of Materials

All materials on the Site are copyrighted and are protected under treaty provisions and world-wide copyright laws. Matafi Entertainment’s materials may not be reproduced, copied, edited, published, transmitted or uploaded in any way without Matafi Entertainment’s written permission. Except as expressly stated in the limited license provision of these terms and conditions, Matafi Entertainment does not grant any express or implied right to you under any of its trademarks, copyrights or other proprietary information.

Copyright Policy

We will terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license express consent, valid defence or fair use exemption to do so. In particular, users who submit Content to this Site, whether articles, images, stories, software or other copyrightable material must ensure that the Content they upload does not infringe the copyrights or other rights of third parties (such as privacy or publicity rights). After proper notification by the copyright holder or its agent to us, and confirmation through court order or admission by the user that they have used this Site as an instrument of unlawful infringement, we will terminate the infringing users’ rights to use and/or access to this Site. We may, also in our sole discretion, decide to terminate a user’s rights to use or access to the Site prior to that time if we believe that the alleged infringement has occurred.

Tickets

Performances are subject to change without notice. This includes timings. Matafi Entertainment does not take responsibility for any delays caused by the venue and or the artists. If the venue is unable to host an event please refer to our Cancellations Policy.

Ticket Delivery

All tickets are delivered via email, it is the responsibility of the purchaser to check that their ticket has been delivered, in the event the ticket has not been delivered the purchaser must contact Matafi Entertainment to have the ticket re-sent. It may be the case that the email containing your ticket has gone into your junk folder, and we ask that you check here first before contacting us.

Refund Policy

No Refunds
REFUNDS WILL NOT BE PROVIDED FOR ANY TICKETS PURCHASED. WE DO NOT PROVIDE CREDIT, REFUNDS, OR PRORATED BILLING AGAINST FUTURE PURCHASES. In the event of a cancellation please refer to our Cancellation Policy.

Cancellation Policy

In the case that Matafi Entertainment should need to cancel or postpone an event all attendees tickets will be transferable to a new date. Matafi Entertainment accepts no responsibility for covering travel, hotel or other costs incurred by guests.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.